DHL has announced same-day and next-day delivery for online retailers. This service was created to compete with Amazon, FedEx, UPS, and the U.S. Postal Service. The Parcel Metro service, according to DHL, is a network of delivery vendors and sourced drivers and vehicles. This will help ensure capacity and flexibility in last-mile deliveries. This new strategy for delivery is being testing already in Atlanta, Dallas, San Francisco, and Washington D.C.
The software used by DHL allows them to find the best drivers for each route. The client can choose from several delivery times and preferred address for delivery. The customers can also track the goods in real-time, send instructors to the carrier, reschedule a delivery, and rate the experience. Retailers can customize the software mobile interface to show their business information to clients.
For DHL, according to the U.S. Census Bureau, e-commerce sales grew 16% in 2017 while total retail sales grew 4.4%. The results are already showing with DHL’s new business strategy. Remember that cargo insurance is important for all types of cargo, especially retail. Ramon USA provides the best rates and coverage for retail types. Please feel free to contact us for more details.
By Iris Arden (Ramon Inc.)